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Provider scorecards
Every provider across six topics, from public reviews. Real sample tests are coming; until then this is what customers publicly say, with sources.
Top platforms at a glance
| Platform | Trustpilot | Best for | Catalog size | Strengths | Limitations |
|---|---|---|---|---|---|
 | 4.2/5 · 7,948 reviews Public reviews trustpilot.com | Sellers who want in-house production and branded packaging Provider-stated printful.com | 589 custom products Provider-stated printful.com | In-house production with a 3-step quality check Provider-stated printful.com Custom labels, branded packaging and inserts Provider-stated printful.com Free reprint or refund for manufacturing errors Provider-stated printful.com | Bella+Canvas 3001 base $11.92 vs $11.29 (Printify Choice) and $10.69 (Gelato, US) Provider-stated our price table |
 | 4.4/5 · 7,694 reviews Public reviews trustpilot.com | Choosing between many print providers for one product Provider-stated printify.com | 2,000+ products Provider-stated printify.com | Free to use; partner network of 141 facilities shipping to 209 countries and territories Provider-stated printify.com | Price and production time differ by provider: Bella+Canvas 3001 from $11.29 to $18.58 across listed providers Provider-stated our price table |
 | 4.2/5 · 3,425 reviews Public reviews trustpilot.com | Producing close to the customer: 90% of orders produced locally Provider-stated gelato.com | 250+ print partners in 32 countries Provider-stated gelato.com 90% of orders arrive within 5 days of ordering Provider-stated gelato.com | ||
 | 2.5/5 · 30 reviews few reviews Public reviews trustpilot.com | White-label fulfilment with custom packaging options Provider-stated printedmint.com | Ships in 2–3+ business days; printed in the USA Provider-stated printedmint.com No minimums Provider-stated printedmint.com | Trustpilot 2.5/5 from 30 reviews Public reviews trustpilot.com | |
 | 3/5 · 227 reviews Public reviews trustpilot.com | 525+ products Provider-stated gooten.com | Vetted decorators in a managed network Provider-stated gooten.com Describes global routing locations Provider-stated gooten.com | Shopify App Store 3.3/5 (148); Trustpilot 3/5 (227) Public reviews apps.shopify.com | |
 | 2.5/5 · 14 reviews few reviews Public reviews trustpilot.com | Says: hundreds of products, fast fulfilment, best prices Provider-stated customcat.com | Hundreds of products (apparel, housewares, accessories) Provider-stated customcat.com | Trustpilot 2.5/5 from 14 reviews (few) Public reviews trustpilot.com |
Scorecards by topic
| Rank | Company | Trustpilot | Customer service | Pricing and value | Print quality | Shipping speed | Returns and reprints | Platform and integrations |
|---|---|---|---|---|---|---|---|---|
| 1 | | 4.4/5 · 7,694 reviews Public reviews trustpilot.com | + Some praise quick answers from live chat support. | + Some say their orders so far all arrived without problems. | + Reviewers find the design tool and store connection easy to use. − Some complain about products being restricted for unclear policy or IP reasons, and about store reconnection glitches. − A reviewer notes a limited choice of print providers for Canadian sellers. | |||
| 2 | | 4.2/5 · 3,425 reviews Public reviews trustpilot.com | + Some name support agents who checked their questions thoroughly. − A Gelato+ subscriber says customer service is slow to respond to problem reports. | + One UK reviewer says a mug shipped the same day it was ordered. − Some say Gelato would not take responsibility for carrier delivery problems. | − Some say Gelato would not take responsibility for carrier delivery problems. | + Reviewers say set-up and uploading designs is quick and easy. | ||
| 3 | | 4.2/5 · 7,948 reviews Public reviews trustpilot.com | + Several reviewers say print quality looked as good as or brighter than the mockups, and delivery was faster than expected. − Some reviewers report defective items and disputes over who pays for return shipping. | + Several reviewers say print quality looked as good as or brighter than the mockups, and delivery was faster than expected. − Some report delayed or undelivered orders and refunds refused after a waiting period. | − Some reviewers report defective items and disputes over who pays for return shipping. − Some report delayed or undelivered orders and refunds refused after a waiting period. | + Sellers say the store set-up and product creation are easy, including for beginners. − A few mention mockups not syncing to Etsy listings. | ||
| 4 | | 3/5 · 227 reviews Public reviews trustpilot.com | ||||||
| – |  ⚠ Offered discounts for 5-star reviews until Sep 30, 2026, so its rating may be inflated. Unranked until we find independent reviews. See the offer on artsadd.com | 4.8/5 · 187 reviews Public reviews trustpilot.com | ||||||
| – | | 2.5/5 · 14 reviews few reviews Public reviews trustpilot.com | ||||||
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| – | Monster Digital | |||||||
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| – |  | 2.3/5 · 29 reviews few reviews Public reviews trustpilot.com | − Reviewers report undelivered orders, wrong sizes and no reply from support. + A few local customers praise quick, efficient service. | − A brand that ordered paid samples through Printify reports inconsistent prints. | − Reviewers report undelivered orders, wrong sizes and no reply from support. | |||
| – | | 2.5/5 · 30 reviews few reviews Public reviews trustpilot.com | + Some praise fast responses from support. | − One reviewer mentions fees that only appeared after a customer ordered. | + Positive reviewers say orders came out exactly as pictured. | − Several 2024 reviews describe holiday production delays that made Etsy orders overdue. | + Sellers like the custom branding and packaging options. − Some say items were discontinued without notice, forcing them to update listings. | |
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| – |  | 2.4/5 · 6 reviews few reviews Public reviews trustpilot.com | − A 2026 reviewer using it through Printify reports misaligned prints and missed neck labels and inserts. − Older direct-customer reviews are split between praise for print quality and complaints about dull, crooked prints. | |||||
| – | Uniqcube |
FAQ
How are these scorecards made?
Each cell lists recurring themes from public Trustpilot reviews, paraphrased and linked, tagged by topic. We don't give topic scores; the only number shown is the provider's own Trustpilot TrustScore.
How is the ranking made?
Companies are ranked by their own Trustpilot TrustScore, only when the profile has at least 50 reviews. Companies with fewer or no reviews are listed unranked (–). Companies that offer customers discounts or rewards for reviews are not ranked either, because their ratings may be inflated (currently ArtsAdd). We never calculate our own score.
Why do many companies say 'Not enough reviews yet'?
Many smaller print companies have few or no public reviews of their own. Where a company profile exists, it covers the whole company, so we note that next to the score.
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